Sales Associate

Fort Myers, FL
United States

Massage Envy

10000+ employees

Massage Envy is more than the leader in accessible massage and skincare. We’re a community of caregivers committed to helping people feel their best. Massage Envy franchised locations are collectively the largest employer of massage therapists and estheticians offering:

• A strong community of 35,000+ therapists, estheticians, and associates dedicated to the pursuit of total body wellness.
• A culture of care making wellness accessible to 1.5 million clients each month while helping you take care of you.
• A gratifying career where you are recognized, encouraged, and inspired to be your absolute best.

We believe that therapeutic massage and customized skincare are an integral part of the well-being journey. If you share this belief, we’d like to get to know you better.

We're united in one purpose: we help people feel their best. We believe that massage and facials aren't a luxury; they are body maintenance, pure and simple. From day one in 2002, the Massage Envy brand was built on the foundation of helping people feel their best. But Massage Envy is not defined by its position as a category leader, rather by the lives changed by the work of therapists and estheticians across the country.

Company Info

Job description

Massage Envy is looking for Sales Associates for our South Fort Myers location. Massage Envy is the leading and fastest growing massage franchise in the world. Enjoy working at the top performing clinics in the nation with proven systems that drive success. We provide an important, valuable service that guests love to receive.

Working at Massage Envy means working in an environment that rewards your:

+ Desire to provide excellent customer service

+ Desire to achieve goals and be recognized for your efforts

+ Ability to be confident in your presentations

+ Ability to follow through and navigate the gray areas

+ Desire to work within a proven system that supports you

+ Need to work in an environment that values customer satisfaction

+ Desire to grow within your company

Principle Duties:

+ Maintain a positive attitude and a solution-oriented outlook

+ Provide excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.

+ Effectively and efficiently books appointments based on customer need

+ Politely greets guests and members as they enter the clinic

+ Efficiently and effectively check members in and out for appointments

+ Capitalize on opportunities to upgrade services that will benefit the customer

+ Believes in the Massage Envy Wellness Program and presents it to all guests: conducts thorough pre-chat, communicates with therapists, conducts wellness presentation customized to client’s needs

+ Achieves membership and sales goals

+ Understands and applies the sales process

+ Maintaining professional and impeccable clinic environment for members/guests and employees

+ Other duties as assigned

+ Understands, believes in and upholds Massage Envy’s Vision, Values, & Service Essentials

Job Requirements:

+ Ability to effectively communicate with and connect with customers

+ High School diploma required; College education preferred.

+ Minimum 1 year of sales experience

+ Highly motivated individual with constant drive to improve

Benefits:

+ Flexible scheduling – we have many shifts from morning to night and on weekends

+ Steady clientele (We stay busy during summer too)

+ Florida Blue Health Insurance offered to all full time employees (30+ hours/week)

+ Humana Dental and Vision Insurance offered to all full time employees (30+ hours/week)

+ Accident, Short term disability, and other a la carte insurance products available

+ Paid Time Off for all employees

+ Paid & Discounted CEU Training

+ Free & reduced cost employee massages

+ All Massage Envy employees receive discounts on Verizon services

+ Bonuses and spiffs paid for requests, pre-booked appointments, member conversions, and upgrades

+ Employment growth opportunities

Massage Envy is a Drug Free Workplace (DFWP) and an Equal Opportunity Employer.

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*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2017-19552

External Company URL: www.massageenvy.com

Work location: Fort Myers, FL

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