Sales Associate

The Sales Associate is responsible for providing superior customer service and assisting customers in their selection of products. The Sales Associate recommends products that meet a customer’s needs for their desired outdoor adventure by asking questions, listening, recommending solutions and encouraging the sale. This position is also responsible for sustaining merchandise standards by maintaining a clean, replenished shopping environment.

Essential Functions:

• Share your passion and expertise for outdoor lifestyle products while ensuring the customer’s needs are met by connecting with them, asking questions, recommending solutions and encouraging the sale (C.A.R.E. model).
• Deliver key metrics including sales, credit, warranties, etc. to drive the success of the business and enhance the customer’s experience.
• Restock merchandise to ensure the department and merchandise displays are clean, organized, and fully stocked.
• Demonstrate safe practices and procedures in store by adhering to company standards.
• Ensuring Federal, state, and local compliance to protect the store’s FFL and adhere to company policy on the safe handling and accurate inventory of firearms.

Non-Essential Functions:

• Complete other duties as assigned.

Education/Years of Experience:

• High school diploma as appropriate for age, or working towards a high school diploma, GED or equivalent is required.
• 1+ years of experience preferred.
• Must be at least 17 years of age.

Other Qualifications:

• Must have a passion for the outdoors with personal experience and proven knowledge in one or more of the following areas: hunting, fishing, camping, outdoor technical apparel and footwear.
• Proven ability to engage customers and deliver unparalleled customer service every day; possess a positive, can-do attitude and enjoy connecting and interacting with customers.
• Demonstrated excellent selling skills with the ability to meet or exceed sales goals.
• Ability to communicate, both verbally and written, clearly and concisely in English is required.
• Must be willing to work a flexible schedule based on business needs, including evenings, weekends and holidays.
• Able to freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, crouching, kneeling and climbing a ladder; ability to lift and/or move up to 50 lbs.
• Strong computer skills with the ability to effectively maneuver in a Windows environment and through Microsoft Office products.

Gander Outdoors is committed to a diverse and inclusive work environment.

With Rights Come Responsibility.

Gander Outdoors is a responsible licensed federal firearms seller.

Work location: Fredericksburg, VA