Sales Associate

Grandville, MI
United States

Lowe's

10000+ employees

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe's and its related businesses operate or service 2,365 home improvement and hardware stores and employ over 290,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe's supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

Lowe’s retail customers include individual homeowners and renters who complete a wide array of projects from do-it-yourself (DIY) to do-it-for-me (DIFM). Lowe’s professional customers represent more than 30 percent of total sales and consist of two broad categories; construction and trade, and maintenance, repair and operations.

Lowe’s has been helping customers improve the places they call home for more than 60 years.

Founded in 1946 and traded on the New York Stock Exchange since 1961, Lowe’s (LOW) has grown from a small hardware store to a total home improvement company providing customers inspiration and support whenever and wherever they shop. Whether our customers shop in store, online, by phone, or if we’re meeting them at their home or place of business, Lowe’s is ready to help.

Company Info

Job description



Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.

Job Requirements

CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week.

Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays.

Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours.

Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimum Qualifications

6 months experience using a computer, including inputting, accessing, modifying, or outputting information.

6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications

Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).

1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).

1 year experience working in any department at a Lowe's retail store

Job ID: 1263172BR

Line of Business: Store

Job Category: Customer Service

Department: 0011 - Building Materials

Employment Type I: Regular

Employment Type II: Part-Time

Location #: 1121

Location Name: Grandville, MI

City: Grandville

State: MI

EEO Statement:

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Work location: Grandville, MI

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