Sales Associate
City Gear
1001 to 5000 employeesCity Gear is a specialty apparel and footwear retailer that operates over 130 stores in 15 states in the central US. City Gear was originally founded in 1978 under the name Shelmar Retail Partners LLC. It was created in and still operates out of Memphis, Tennessee. City Gear features Nike and Jordan specialty product focused on the urban customer utilizing both brick and mortar and e commerce. Additionally City Gear sells streetwear clothing and accessories with brands such as Nike, Grindhouse, Rock Revival, Jewel House, and Staple.
City Gear is dedicated to building a BEST IN CLASS TEAM whose focus is to offer
legendary customer service delivered with friendliness, individual pride and
company spirit. We will provide our customers with versatile products and
knowledge of Street Inspired Fashion trends. We will provide our Associates with
opportunities for learning and personal growth. We champion ideas, celebrate
initiative and reward success!
Company Info
- Company - Private
- Memphis, TN
- 2006
- CEO is Michael Longo
- Retail
- DTLR, Foot Locker
- www.citygear.com
Job description
As a Sales Associate for City Gear, it is imperative that you operate within the parameters as outlined in our mission statement, Cultural Elements, and Associate Handbook. You will be responsible for providing the “best in class” shopping experience by utilizing all the tools provided by the company.
- Ensure the customer receives the utmost shopping experience by providing a guest friendly environment, greeting and acknowledging every guest, maintaining outstanding standards, and demonstrating solid product knowledge as it relates to promoting/building the company’s brand.
- Adhere to the company’s policies and procedures at all times to safeguard the company’s assets and to maintain the safety of all personnel/customers/guests.
- Assist with sales floor and stock room organization, which includes maintaining displays and participating in store recovery to ensure adequately replenishing of merchandise and timely execution of price markups/downs for effective inventory management.
- Enhance the customer’s shopping experience by offering suggestions/opinions to guide their purchase decisions/generate sales/aid with retention.
- Process all sales transactions by accurately totaling purchases, issuing appropriate discounts/store credits/returns, properly handling of cash, verifying identity for credit card transactions, and completing the sale by following the FAB Five guidelines.
Skills/Qualifications:
- Listening
- Customer Service Skills
- Meeting Sales Goals
- Selling to Customers’ Needs
- Product Knowledge
- People Skills
- Energetic
- Dependable
- General Math Skills
- Excellent Communication Skills
- Ability to spend up to 100% of work time standing, bending, stooping, lifting, carrying, climbing, walking, reaching and doing other physical activities. Must be able to lift 30 pounds.
Physical Requirements:
- Ability to spend up to 100% of work time standing, bending, stooping, lifting, carrying, climbing, walking,reaching and doing other physical activities.
- Must be able to lift 30 pounds.
Work location: Hattiesburg, MS
