Sales Associate

Requisition ID 24565BR

Job Title Foot & Ankle Sales Associate - Jacksonville, FL

Group Orthopaedics

Division Trauma and Extremities

Business Unit Foot and Ankle

Business Function Sales

Country United States

State/Province FL

City Jacksonville

Employment Category Full Time

Percent Travel Required Up to 40%

Shift 1st

About Stryker

Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Job Description / Information

The Foot & Ankle Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Foot & Ankle business, and then contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.

Attend surgeries in which Stryker Foot & Ankle products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.

Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs

Work with sales teams to contact customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship.

Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses.

Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors

Perform field calls for the account(s) and assigned territory.

Assist in the implementation of new sales plans and effective marketing strategies to competitively position the organization.

Partner with the Sales Representative and organization to meet and exceeding business targets (quotas).

Serve as the primary backup contact for Sales Representative(s).

Acquire a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.

Assist in the resolution of any problems or questions that arise in account(s).

Partner with Sales Rep(s) on inventory management and building of proper inventory levels and sets to meet customer needs.

Assist and partner with Sales Rep(s) in acquiring and processing Customer Purchase Orders (POs) for proper invoicing.

Coordinates with manager and sales team to assist in participating with on-call case coverage needs.

Maintain training in sales skills and products.

Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Foot & Ankle products from those of its competitors.

Remain current on industry, customer, and competitive trends.

Participate in and attend sales meetings and professional association meetings outside of regular business hours.

Consistently adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

Minimum Qualifications

1-2 years demonstrated experience in Sales, Marketing or other customer facing industry

Applied knowledge in the use of current office technologies (MSOffice suite, databases, etc.)

Demonstrated organizational skills

Demonstrated ability and/or experience building and maintaining relationships

Demonstrated Customer service orientation

Willingness to work effectively in medical emergency and operating room environments

All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Stryker is an EO employer – M/F/Veteran/Disability

Work location: Jacksonville, FL