Sales Associate

The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience at the Strip's Rock Shop. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of sales person, tour guide, communicator, memorabilia curator and musician (at heart).

 Greeting guests and selling merchandise in the Rock Shop.

 Answering questions - accurately and politely to guests.

 Answering the phone.

 Handling cash and other forms of payment.

 Maintaining proper cash drawer balances.

 Demonstrating impeccable product knowledge.

 Determining guests’ needs - by actively engaging them in conversation.

 Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).

 Maintaining a clean and organized store.

 Maintaining proper product stock levels – through retail pulls & inventories.

 Displaying Retail product – through HRC’s visual display standards.

 Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.

 Assuring the complete satisfaction of each and every guest.

 Creating memorable experiences.

 Entertaining guests to create "Raving Fans."

 Must be at least 19 years old and have weekend availability

 Able to sell merchandise to guests.

 Able to effectively communicate with guests.

 Able to work effectively in a fast-paced atmosphere.

 Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.

 Displaying a positive and outwardly friendly attitude toward guests.

The employee is expected to adhere to all company policies and to act as a role model.

Hard Rock International is an E-Verify employer.  Please see attached documents to learn more about E-Verify: eVerify Updated 09 2013

Work location: Las Vegas, NV