Sales Associate

Marietta, GA
United States

Belk

1001 to 5000 employees

Belk, Inc., a private department store company based in Charlotte, N.C., is the home of Modern. Southern. Style. with 293 Belk stores located in 16 Southern states and a growing digital presence. Belk is a portfolio company of Sycamore Partners, a private equity firm based in New York. Belk and www.belk.com offer a wide assortment of national brands and private label fashion apparel, shoes and accessories for the entire family along with top name cosmetics, a wedding registry and a large selection of quality merchandise for the home.

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Job description

Sales Associate

Marietta, GA, United States

Job Id#: 10182

Date published: 16-Jun-2016

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Position Summary:The Sales Associate reports to the Sales Team Manager and ensures the uniform execution of the Belk direction within their store.

Essential Functions/Responsibilities:

Responsible for:

• Maintaining floor and stock areas consistent with store standards.

• Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department. Following the ROCC the Dock process

• Ensuring timely set-up including signage for promotional events.

• Following procedures for all systems including counts, markdowns, re-tickets and inventory control.

• Maintaining Belk professional dress standards and appearance.

• Cooperating with fellow associates and management. Work professionally and pleasantly with co-workers, customers and managers to accomplish defined tasks.

• Complying with store policies including but not limited to those concerning attendance and tardiness.

• Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.

• Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.

Sales - Responsible for:

• Meeting or exceeding personal sales per hour goals.

• Using suggestive selling techniques with all customers.

• Identifying and reducing shrinkage in area.

• Meeting or exceeding units per transaction goals.

Customer Service - Responsible for:

• Supporting the store to meet or exceed their customer service goals

• Greeting customers warmly and with a smile.

• Handling each customer transaction professional and friendly manner

• Meeting or exceeding units per transaction goals.

• Thanking each customer by name following a purchase.

• Meeting or exceeding Belk rewards program goal

Requirements/Qualifications:

Education & Experience:

• No education requirement.

• Experience in retail preferred.

• Excellent communication skills.

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Miscellaneous:

• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation.

For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.

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Work location: Marietta, GA

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