Sales Associate

MINNETONKA, MN
United States

The Children's Place

10000+ employees

The Children’s Place is the largest children’s specialty apparel retailer in the $30 billion North American market. We design, contract to manufacture and sell fashionable, high-quality, value-priced merchandise under the “The Children’s Place, “PLACE and “babyPLACE” brand names.

We have over 1,000 stores in North America, a highly successful e-commerce site and growing International and Wholesale channels. The Children’s Place offers compelling, trend-right assortments of apparel and a full line of accessories and footwear for kids from newborn to 10 years of age. The brand is recognized for fashion, outfitting and value, as well as a convenient shopping experience where busy moms can quickly and easily assemble head to toe outfits that are affordable and look great.

Our mission is to expand sales and market share around the world by being mom’s favorite PLACE for value, quality and fun fashion loved by kids; by providing an engaging in-store and online shopping experience; and developing innovative and efficient operational capabilities to drive growth.

Company Info

Job description

Position Summary:   A Store Associate is a position responsible for supporting the Store Leadership Team in achieving all Company goals and initiatives.   The Store Associate represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork.  The Store Associate has a direct reporting relationship to the Store Leadership team.


Key Accountabilities: 

  • Aware of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks
  • Greets and acknowledges customers while providing the appropriate level of service
  • Exercises sound judgment in effectively addressing customer concerns
  • Demonstrates exceptional selling skills
  • Provides fast, friendly and accurate service at the service desk while educating customers on the benefits of the PLACE Card
  • Maintains appropriate stock levels and ensures that all sizes and styles are represented
  • Follows Company standards of merchandise presentation, signage and display
  • Embraces responsibility of assigned tasks
  • Supports maintaining a clean, organized and efficient stockroom while adhering to TCP standards and safety requirements
  • Performs daily housekeeping duties to TCP standard
  • Guarantees Company assets by ensuring adherence to all Loss Prevention procedures
  • Proactively contributes to creating a team atmosphere that is flexible and enjoyable
  • Constructively shares suggestions, ideas and concerns with appropriate Store Leadership
  • Exhibits flexibility by working as member of stock team, if necessary

Education and Experience: 

  • Retail experience preferred

 

Business Knowledge and Critical Skills:

  • Demonstrated time management and organizational skills
  • Demonstrated passion for customer service
  • Ability to work in a team environment
  • Attention to detail and ability to prioritize tasks
  • Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend and call-in shifts
  • Ability to maneuver around sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Work location: MINNETONKA, MN

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