Sales Associate

The Sales Guide is responsible for driving store sales through outfitting our customers and delivering legendary customer service.

• Meeting or exceeding individual sales and key business driver goals
• Engaging with your customer and selling throughout the sales floor, fitting room and at the cash wrap
• Building a client based business through connecting and engaging with your customers and consistently following up to bring them back into your store to shop
• Representing our brand in your personal style and being passionate about selling our product to the customer
• Developing and maintaining a thorough knowledge of all Eddie Bauer merchandise
• Listening to your customer to find out as much as possible about them to outfit them for their life's adventures
• Communicating with customers and associates with respect and integrity
• Helping to maintain the store's product and visual presentation; folding and hanging merchandise, assisting with floorset changes, and stocking replenishment
• Consistently demonstrating our values and aligning behaviors with our Creed and Guarantee
• Maintaining awareness and following policies and procedures as they relate to standard operating procedures, loss prevention and safety
• Other related duties may be assigned as necessary

• 1 year related retail and customer service experience; specialty retail preferred
• Proven track record of achieving top results in individual sales performance
• Ability to regularly lift and/or move up to 10 lbs, and frequently lift and/or move up to 25 lbs
• Flexibility to work weekends, evenings, and holidays when needed
• High school diploma or equivalent preferred

Work location: NAPERVILLE, IL