Sales Associate

Portland, OR
United States

Forrest Technical Coatings

51 to 200 employees

Founded in 1973, Forrest Technical Coatings is a pro-active, ecologically responsible manufacturer of coatings used on wood, metal, plastics and other substrates. We have established a global reputation and serve customers on five continents. Our unique experience in high temperature coatings enables us to be on the cutting edge of heat-resistant coating technology.

We create products and relationships for the mutual benefit of customers, employees, suppliers and the company.

We value customer focus, loyalty and work-life balance.

We make and sell coatings and other specialty products.

We succeed through multiple niche focus, agile customer service and continuous improvement.

Company Info

Job description

Responsible for supporting the sales efforts at a commercial paint store through exceptional customer service to walk-in retail customers and contractor accounts.




  • Provide customer service to walk-in retail customers and contractor accounts.




  • Answer customer questions about products and advise customers on product selection.




  • Tint/color match architectural and industrial paint per customer order.




  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchase.




  • Input orders into Point-of-Sale (POS) system, completing order accurately in POS system.




  • Provide in-person and telephone technical support on FORREST and sundry products.




  • Stock shelves with new or transferred product.




  • Complete end-of-day reconciliation, including but not limited to, counting down the tills, pulling cash for deposit, and identifying any errors that may have happened during the day’s transactions.




  • All other duties as assigned.



MINIMUM REQUIREMENTS



High school diploma or equivalent GED with previous customer service experience. Previous experience in a consultative retail sales setting preferred. Must have basic computer skills. Must be able to retrieve material from shelves and/or warehouse and lift/carry up to 50 lbs. Must be able to obtain hazmat handling certification. Ability to communicate effectively in person and on the phone a must. Attention to detail and ability to follow verbal and written directions required.



Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Work location: Portland, OR

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