Sales Operations Associate

Secaucus, NJ
United States

Frederick Goldman

201 to 500 employees

Company Info

Job description

Sales Operations Associate

REPORTS TO:  Director of Sales Operations

Overview of Position:

The Sales Support Associate is the liaison between our Customers, Sales, Customer Care, Production Control, Pricing, IT, Credit, Finished Goods and Shipping. This person must be able to multi-task and prioritize duties while employing critical thinking and problem solving techniques to make sure our customers’ expectations are met or exceeded.

Essential Responsibilities:

  • Perform day-to-day activities such as:
    • Open Order administration and maintenance
      • Including ecommerce
    • Assortment administration and maintenance
      • Including ecommerce
    • Ad hoc customer inquiries
    • Component procurement
      • Including outside vendors
    • Policy review
  • Prioritize and maintain an up-to-date task list and completion of tasks
  • Correspond clearly, professionally and timely with multiple internal departments (Pricing, Finished Goods, Planning, IT) on required follow-up for the accounts
  • Proactively problem solve with resources available

Core Competencies & Requirements:

  • 4 year degree in a business related major or equivalent business experience
  • Excellent analytical skills, including Retail Math, with strong ability to interpret data and reports
  • Excellent communicator -  written, verbal and presentation
  • Detail oriented
  • Excellent relationship builder, comfortable with client facing meetings
  • Demonstrates courage, conviction, adaptability and diplomacy
  • Proficient in Microsoft Office Suite and advanced Excel user
  • Experience using Microsoft Navision or other ERP tool

TO APPLY OR LEARN MORE

Please email beth.silver@fgoldman.com

Work location: Secaucus, NJ

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