Sales Associate
Sears
10000+ employeesI say retail, you say real estate giant. Time will tell for Sears Holdings, the corporation created by the acquisition of troubled department store operator Sears, Roebuck and Co. by Kmart Holding Corp. The megamerger created one of the nation's largest retailers with about 4,000 stores in North America. Though it has since lost ground, the holding company steers the varied retail operations of Sears (about 840 US department stores) and Kmart (about 1,300 discount outlets), which continue to operate separately under their familiar brand names. Sears Holdings also owns a majority stake in Sears Canada. ESL Investments, controlled by the company's chairman Edward Lampert, owns a majority stake in Sears Holdings.
Company Info
- Company - Public (SHLD)
- Hoffman Estates, IL
- 1886
- CEO is Edward S. Lampert
- Retail
- $10+ billion (USD) per year
- Macy's, The Home Depot, Best Buy
- www.searshc.com
Job description
Jobs in this category are responsible for: selling and servicing customers within one or more departments including Home Improvement, Lawn and Garden, Tools, Sporting Goods; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is based on a fixed hourly rate of pay plus potential commissions based on sales; however, the compensation structure may vary by department or store.
• Partners with Selling and Sales Support Associates to provide superior customer service • Unloads delivery trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner • Serves customers promptly at Merchandise Pick Up • Understands website navigation, and proactively leverages technology in order to facilitate the customer experience • Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise for Merchandising & Pricing Associate to place on the sales floor • Locates and pulls merchandise on Out of Stock Pull List, and stages merchandise for Merchandising & Pricing Associates to place on the sales floor • Locates and pulls merchandise and fixtures to support sales floor resets • Completes minor repairs of store stock and customer merchandise • Assembles merchandise for sales floor display and customer sales • Completes point of sale equipment repair and assists Facility team as required • Inspects returned merchandise, and determines proper disposition or handling • Adheres to merchandise and inventory protection standards • Uses basic internet navigation to access and print information/reports • Performs other duties as assigned • Ability to move up to 50 lbs. in weight to maintain flow of merchandise • Basic reading, arithmetic, writing and oral communication skills • Basic internet navigation • Must be 18 years of age or older
Work location: St. Louis, MO
