Jobs in this category are responsible for: selling and servicing customers within one or more departments including Home Improvement, Lawn and Garden, Tools, Sporting Goods; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is based on a fixed hourly rate of pay plus potential commissions based on sales; however, the compensation structure may vary by department or store.
• Partners with Selling and Sales Support Associates to provide superior customer service • Unloads delivery trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner • Serves customers promptly at Merchandise Pick Up • Understands website navigation, and proactively leverages technology in order to facilitate the customer experience • Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise for Merchandising & Pricing Associate to place on the sales floor • Locates and pulls merchandise on Out of Stock Pull List, and stages merchandise for Merchandising & Pricing Associates to place on the sales floor • Locates and pulls merchandise and fixtures to support sales floor resets • Completes minor repairs of store stock and customer merchandise • Assembles merchandise for sales floor display and customer sales • Completes point of sale equipment repair and assists Facility team as required • Inspects returned merchandise, and determines proper disposition or handling • Adheres to merchandise and inventory protection standards • Uses basic internet navigation to access and print information/reports • Performs other duties as assigned • Ability to move up to 50 lbs. in weight to maintain flow of merchandise • Basic reading, arithmetic, writing and oral communication skills • Basic internet navigation • Must be 18 years of age or older
Work location: St. Louis, MO