PURPOSE OF POSITION:
We are seeking experts with a passion for innovative technology to represent our brand as Dyson Experts. As a Dyson Expert you will specialize in delivering exciting and compelling demonstrations.
Experts will be responsible for sharing product knowledge confidently for the range of Dyson products including Environmental Care, Floor Care, and Personal Care. Experts are responsible for delivering demonstrations, building relationships with our customers and assisting in the sale of Dyson products to achieve specified goals.
Demonstrations are conducted in a variety of retailer locations and events across the United States. This position is part time and requires work shifts on Saturdays, Sundays and some weekday holidays or as business dictates.
MAIN ACCOUNTABILITIES AND SUPPORTING ACTIVITIES:
Elevate Dyson brand awareness and sales of Dyson products through in store and event demonstrations
Desire to provide excellent service
Conduct planned demonstrations in assigned retail stores to achieve specified sales goals
Capture consumers’ attention to participate in high energy, captivating in-store demonstrations and model all aspects of Dyson’s brand, culture, and passion for technology
Be a credible product and brand expert by educating consumers on the benefits and features of Dyson products and actively listening to consumers to confidently recommend appropriate Dyson products and comfortably over objections
Maintain responsibility for all demonstration and other POP material; ensure marketing collateral is properly displayed
Driven and self-motivated
Assist with training of new Experts as needed
Demonstrate confidence and competence while demonstrating Dyson products
Communicate clearly, accurately, and in a timely manner with customers, accounts, peers, and District Expert Manager
Actively monitor Dyson’s online reporting system to contribute quality feedback and report/confirm attendance
Capture accurate demonstration data and communicate opportunities to District Expert Manager per established guidelines
Build and maintain strong relationships with store personnel
Enjoy meeting and interacting with people and demonstrate an enthusiastic and positive attitude
Develop sales and relationships with retailers assigned in specific territory
Achieve a high level of performance to the sales goals of assigned territory
Delivery exemplary support and drives sales
Support Brand Focus Days, events and linear/fixture maintenance
Other Requirements
Ability to lift, push, and pull up to 30 lbs., potentially overhead
Ability to stand on your feet for up to eight hours at a time
Ability to provide own transportation to various store locations
High aptitude with electronics and technology
Access to a private computer with the following software:
Must have computer with Windows 7 or above or Apply Machine with software 10.9x or above.
Must have Internet Explorer 7.x or above, Firefox 3.x or above, or Safari (Mac)
Cell phone with smart phone capabilities
Apple:
Android
Minimum software 4.0.3/4.0.4 Ice Cream Sandwich (released 2011)
Recommended software 6.0 Marshmallow / 7.0 Nougat
Individual Qualifications
Experience and Education
· HS Diploma or GED required
· Bachelor Degree a plus
· 1 year experience in a public interfacing role required
Skills
· Ability to work weekends, some weekday holidays and as business dictates, including up to an hour a week for administrative work
· Must have a professional demeanor
· Ability to understand the Dyson brand and uphold its integrity at all times
· Strong communication and presentation skills essential
· Charismatic and outgoing personality
· Good understanding of retail business operations; local market knowledge is a plus
· Must have intermediate computer skills and proficiency in Microsoft Office
· Must be self-motivated and be able to work well independently
· Must be available to attend and actively participate in team meetings conference calls
· Must have a valid drivers license with good driving record; reliable transportation, and ability to travel within designated region
Dyson Behaviors
Leading Self:
· Attuned – Being emotionally smart
· Fighter – Getting the best result
· Architect – Creating the climate for success
Dyson is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
Work location: Fort Worth, TX