Online New Home Advisor (Online Sales Representative)

The Online New Homes Advisor should be a customer focused sales agent who is internet-oriented and skilled in converting interested customers to on-site appointments.  The online New Home Advisor will respond to inquiries from potential homebuyers and Brokers/agents and manage the leads for Winchester Homes.  Daily activities consist of quickly and personally responding to internet, email, text, or phone inquires within a set period of time, establishing a relationship, qualifying the lead for wants and needs, implementing a CRM follow-up program and converting an inquiry into an appointment for sale.  This person will also maintain a data base of leads, review marketing materials and internet content for accuracy.  This individual will also be responsible for developing and implementing Grand Opening processes. 

• Maintain working knowledge of all Winchester Homes neighborhoods/communities.
• As directed, coordinate and manage all sales and marketing-related processes and procedures.
• Carry out special projects as assigned by the sales & marketing department.
• Completion tasks designated by supervisorn.
• Must be customer focused.
• Strong written and verbal communication skills
• Detail oriented with strong organization skills.
• Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines.
• Able to work independently and in a team environment.
• Tactful and diplomatic interpersonal skills.
• Conscientious and dependable work ethic.
• Ability to follow through on tasks.
• Has vision; often brings up ideas about potentials and possibilities for the future.  Always keeping the organization’s vision and values at the forefront of decision making and action.
• Exhibits excellent human relation skills related to employees, consultants, and customers.
• Ability to participate in the development of creative approaches to sales and marketing.
• Implements decisions, follows through: an expediter.
• Proficient in Microsoft Office Suite, such as Word, Excel, Outlook and Publisher.

Job Requirements

• This position requires 3+ years experience in sales
• Working knowledge of residential master planned communities, real estate industry, market research, database and sales is a plus
• CRM (database) experience required
• Proficient in Social media applications
• Computer Software:  Microsoft Office including Word, Excel, Outlook and Publisher
• Ability to plan, organize, and prioritize multiple responsibilities in order to meet strict deadlines
• Excellent communications skill is a must
• Exceptional customer service skills is a must
• Valid driver’s license

Company Description

For over 35 years, Winchester Homes, Inc. has led the Washington DC luxury homebuilding market with innovative home design, specialized customer service and quality craftsmanship. We are committed to delivering the best buyer experience. This commitment depends on the inspired people we employ. Discover the variety of job opportunities at Winchester Homes, Inc., and bring your talents to this dynamic team environment today.

Work location: Bethesda, MD