Sales Representative

Minneapolis, MN
United States

American Family Insurance

5001 to 10000 employees

For more than 80 years, American Family Insurance has given its customers peace of mind by making their insurance experience easy and convenient. Our caring agents strive hard to meet customers' unique needs by offering just the right mix of American Family's auto, home, life, umbrella, business, health, and farm & ranch insurance, as well as retirement products. Located throughout our 19 operating states, American Family's independent contractor agents serve as local, expert and trusted advisors to our customers. They get to know you like family

Inspire, Protect and Restore Dreams

Company Info

Job description

Objective

The Agency Sales Representative role markets, prospects, and sells American Family Insurance products in a specialized product line. Maintains effective client relationships, understands client`s needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events.

The Agency Sales Representative is responsible for attaining sales, profitability, and client care .

Insurance Sales

  • Develops knowledge of the local market dynamics for business development opportunities for insurance products.
  • Helps the Agency grow by using consultative selling techniques to sell insurance products to new clients.
  • Proactively coordinates with agency team members to provide additional coverage to existing clients.
  • Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts. (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups).
  • Secures new business through individual effort and established lead methods.
  • Prepares quotations and applications and delivers effective presentations in order to close sales.
  • Complies with underwriting guidelines and contacts appropriate division for underwriting guidance when needed.
  • Conducts sales appointments with prospective clients through discovery based reviews.
  • Meets and exceeds sales goals.

Company and Brand Promotion

  • Develops, maintains, and cultivates community contacts to enhance agency visibility and maximize new business opportunities.
  • Participates in events designed to promote brand awareness and educate consumers.

Insurance Service

  • Retains existing clients by providing industry leading client experiences.
  • Ensures completion of requested account and policy placement.
  • Coordinates the involvement of appropriate agency and or business partners when necessary to resolve client issues.
  • Proactively coordinates a smooth client on boarding process with the client care team.

Knowledge and Skill Development

  • Continually improves knowledge in area or field of specialization, insurance industry, products, underwriting requirements, sales, customer service, and supporting technology.

  • Participates in continuing education and professional designation programs.

Education/Licenses/Designations

  • Licensed in property, casualty, life and health. Licenses must be maintained to continue employment.

  • Valid driver’s license required.

Role Requirements

  • Ability to work independently to plan, set priorities, and organize work.

  • Active involvement in the local community.

  • Demonstrated sales and client service experience.

  • Excellent oral and written communication skills.

  • Demonstrated analytical skills.

  • Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.).

  • Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers.

  • Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.

Preferred Knowledge/Skills/Education/Designations

  • Demonstrated knowledge of insurance concepts and principles.

  • Demonstrated effective personal lines prospecting and sales experience.

  • College degree

  • Insurance designation (API or PLCS)

Working Conditions

  • This position requires the ability to work a schedule that includes evenings, nights, weekends, and holidays.

  • General office setting

Note: The information contained in this role profile is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all accountabilities, activities, skills and knowledge needed to perform in this role. Please note that functions and work schedules are reviewed periodically and are subject to change based upon business need.

Company Description

Our agency is a fun, caring atmosphere with fast-paced, proactive client care. We look for team members who value the opportunity to work in a role of service to clients. Our every effort is to develop every member of the team to help them find their best role in our operation and as we can, in life. We value community involvement and employees who give back and get involved. We make a difference by inspiring, protecting and restoring dreams.

Work location: Minneapolis, MN

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