You might know us best for car insurance, and Flo, our friendly Superstore cashier. But, for more than 75 years, Progressive has offered a wide range of insurance choices to a wide range of customers.
In fact, we insure more than 13 million customers annually thanks to the hard work of our diverse group of more than 28,000 talented employees. From all walks of life, all fields of business and all 50 states, all of our employees have a role in our success as we continue to find new and better ways to move the insurance industry forward and satisfy our customers.
Bilingual (Spanish/English) Inbound Sales Representative - Phoenix, AZ
Job Number: 121133
Our people make Progressive a successful, forward-moving organization. We continuously revolutionize the insurance industry with our innovative services and use of technology. At Progressive, you will have extensive career path opportunities and the chance to work in a diverse, dynamic atmosphere. Come join a team of enthusiastic people who change the insurance industry one big idea at a time.
Bilingual Inbound Sales Representative - Inbound Call Center (Phoenix, AZ)
As an Inbound Sales Representative, you may work with a headset, but it's your mindset that makes you most valuable. Use your ability to make real connections with potential customers by providing an exceptional buying experience. You'll spend 90% of your time handling inbound calls regarding insurance rates and policies, offering our customers tailored solutions to meet their needs. In this role, you'll work in an enthusiastic environment that gives you the chance to engage with people all day long.
Bring your sales experience to an established company offering a stable paycheck, with no cold calling!
Start Date: September 15, 2014
Already have a P&C (220) license? Get a $500 bonus if you're hired!
We provide paid training! Learn a new skill and start a new career by becoming a licensed insurance agent.
Training Schedule: 9:00am-6:00pm, Monday - Friday (6-7 weeks)
Work Schedule (after training): 9:00am-6:00pm, Tuesday - Saturday
Pay Rate: $13.50 - $16.70 per hour (non-commissioned sales), plus shift differential for non-traditional hours
Education, Experience and Skills Needed to be Successful:
1 year of sales experience and an understanding of sales techniques (this experience could include direct sales, cross-selling and overcoming objections)
2 years work experience in a complex customer service environment or two years post-secondary education
Proven job stability including 1 year with past employer
You must be bilingual/fluent in English/Spanish, with a proven ability to hold a conversation with customers in Spanish
Basic computer skills in windows-based programs and internet navigation
High School diploma or equivalent
Progressive Offers:
Gainshare bonus of up to 16% of salary (Our annual Gainshare bonus program rewards employees based on the company’s achievement of annual performance objectives)
401(k) plan
On-site clinical care and fitness center
Ongoing training and career advancement
Award winning, supportive environment with Employee Resource Groups
Comprehensive benefits (medical, dental, vision, etc.)
Annual schedule selections based on performance
Casual dress and great corporate culture
How to Apply
Progressive is a place where you are celebrated for the person you are, the ideas you bring and the energy you invest. Apply now and find out what it's like to be a part of this exceptional group of collegial individuals. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. As part of our hiring process, candidates must meet company requirements on our online assessment test. A representative from our Talent Advisor Group will then be in touch by email. Candidates must also pass a comprehensive background check. Some positions require licensing, which will impact background check requirements. Equal Opportunity Employer.
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Job: Contact Center
Primary Location: United States-Arizona-Phoenix
Schedule: Full-time
Employee Status: Regular
Work location: Phoenix, AZ