Assistant Property Manager

Walk-in Interviews Welcome at our Regional Office in San Antonio, TX July 7th and August 3rd from 9 am - 4 pm

Roscoe Properties has the best leaders in the industry. If you’re hardworking, ambitious, and tech-savvy read below to learn the details of this position. We want you to be a part of our forward thinking company as we grow.

Objective of Position:                                                                                                     

The Assistant Property Manager will assist in overseeing day-to-day operations at one of our apartment communities located in San Antonio, TX. They are responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, and resident relations for the community. The ideal candidate will have property management experience, be energetic, a fast learner, and will be someone who enjoys involvement in a variety of tasks in a team-based, supportive atmosphere. Prioritization, positive energy and multi-tasking skills are a must!

Responsibilities will include:                                                                                              

• Performs marketing and leasing functions to maintain budgeted or greater occupancy for the property
• Implements effective resident retention programs, such as move-in and service follow up 
• Maintains good resident relations and the ability to respond to resident concerns to avoid escalation of the problem
• Collect rents and make daily deposits and reconciliations monthly
• Enforce rent collection policy
• Prepare, track and produce traffic, marketing and advertising logs
• Conduct market surveys
• Responsible for processing invoices
• Monitor renewals. Distribute and follow-up on renewal notices.
• Prepare paperwork for move-ins in a timely manner and in accordance with the properties housing regulations and Roscoe’s policies
• Foster and ensure quality based and professional service to residents and clients alike
• Answer phones, handle visitors and resident traffic in a professional manner and in accordance to all Fair Housing Laws
• Produce and track service requests accordingly
•  Produce monthly reports for Property Manager

Competencies: To perform the job successfully, an individual should demonstrate the following.

Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.

Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Skills & Qualifications:                                                

• Related multi-family property management experience
• Experienced with MS Office Suite including Word and Excel
• Experience with YARDI software a plus
• Strong leadership and management skills are essential
• Ability to work a flexible schedule, including evenings and weekends
• A valid Driver’s License is required

Roscoe Properties offers a competitive benefits package, 401k, paid Holidays, and PTO.

Employment with Roscoe Properties is contingent upon successful completion of a background check, possessing a valid driver’s license and drug screen.

Roscoe Properties is an Equal Opportunity Employer.

This job title is associated with Assistant Manager, Assistant Community Manager, and/or Assistant Business Manager.

Work location: San Antonio, TX