Freight Specialist - Part Time

Phoenix, AZ
United States

Shepard Exposition Services

501 to 1000 employees

Shepard Exposition Services is a leading trade show general services contractor offering
a full array of services for show organizers, exhibitors and corporate event producers.

Your Success is Our Success. Shepard knows that the success of our organization relies solely on the success we deliver to our customers. Shepard delivers our mission through a personalized customer-centric approach to each event that provides clients with high quality customer service and unique solutions and services.

Company Info

Job description

Shepard is seeking a part-time In-House Freight Specialist to oversee the administration of local, regional and domestic shipping services, including air, ground, van line, flatbed, truck load and caravan. He or she will supervise the day to day activities of receiving, entering, tracking, and processing of show freight and assist Customer Service Supervisors and Representatives on processing shipping services.

ESSENTIAL JOB DUTIES

  • Responsible for processing and manifesting all inbound and outbound show freight
  • During non-receiving hours perform skilled and unskilled labor in warehouse and on-site, as needed
  • Load and unload cargo
  • Monitor event schedule for discount deadlines and logistics
  • Audit carrier freight bill invoices and weigh tickets. Assist in resolving invoice discrepancies
  • Research and resolve shipment errors and claims issues
  • Monitor ETK shipping online software for errors and upgrades. Advise Shepard IT department and external technology providers of software requirements and needed improvements
  • Monitor and process the Logistics pricing structure and carrier tariffs
  • Develop and document Logistics procedures and forms. Maintain and update Logistics Manual.
  • Communicate with CSRs to resolve shipping sales and show closing questions
  • Monitor weekend and after business hours cell phone calls and respond to callers

MINIMUM JOB REQUIREMENTS

  • At least 2 years of experience servicing shipping or transportation services
  • At least 2 years of customer service experience
  • Excellent oral and written communication skills
  • Ability to organize tasks and meet deadlines
  • Experience using web based shipping vendor websites
  • Proficiency in Windows, Outlook, Excel, Word, and Power Point and ability to use standard office equipment
  • High School Diploma or equivalent required.
  • Forklift certification (will train)
  • Driver’s license in good standing required

Company Description

Founded in Atlanta in 1905, Shepard Exposition Services is a leader in the tradeshow & event services industry. Today, the privately held firm operates in 10 U.S. markets. Thanks to groundbreaking initiatives such as the Customer Concierge Program, the Custom Order Matrix, Shepard Portal and other customer-focused innovations, Shepard creates a unique customer-centric experience for their customers: The YOU Experience!

Shepard Exposition Services is an Equal Opportunity Employer

Work location: Phoenix, AZ

Apply for this job

Similar jobs