IT Support Technician

Virtucom is actively looking for technicians interested in sharpening their IT skills. Candidate should have an elementary understanding of computers and basic networking skills, with strong verbal and written communication skills.

We ask that you have a reliable means of transportation to and from work.

Background checks are required for all candidates in consideration for any position. Please have a clean criminal history.

Salary is commensurate based on experience and skill set.

Duties:

· Assist with deployment of desktops/laptops, peripheral equipment, and software

· Troubleshoot and resolve desktop issues including desktop/laptop hardware and software, hardware peripherals, and other desktop related equipment

· Communicate technical information to both technical and non-technical personnel.

· Escalate issues quickly and efficiently in order to solve problems as needed

· Candidate should have basic knowledge of Windows 7 and Windows 8

· Additional duties as assigned

Work Environment, Physical & Mental Demands:

· Ability to sit and work at a computer keyboard for extended periods of time

· Ability to work well in a collaborative environment under little supervision

· Regular and on-time attendance

· Ability to follow instructions and complete tasks independently

Qualifications:

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

A+ certification preferred

Company Description

Virtucom is a full service technology solutions provider for K-12 public and private schools. Started in 1995, Virtucom serves small schools and large districts by managing their Information Technology (IT) infrastructure. Headquartered in Atlanta, Georgia, we support over 1,000 elementary and secondary institutions throughout the Southeastern U.S.

Work location: McDonough, GA