Depot Technician

Computer Technicians are required to troubleshoot laptop and desktop computers in a Depot environment. Reports to Depot Team Lead. Should be able to multitask, schedule oriented, and mechanically inclined to open laptops and desktops in a fast pace environment. The position requires strong communication, technical, and organizational skills.

Salary is commensurate with experience and skill set.

Responsibilities:

• Troubleshoot and diagnose laptops and desktops in a depot environment
• Troubleshoot and diagnose all models (Lenovo, HP, Dell, Acer, Asus, etc.)
• Able to open systems without damaging systems in a fast pace environment
• Understanding of computer components for better flow of troubleshooting
• Assist with schedules of when laptops are supposed to be deliver to school systems
• Make sure all troubleshooting steps and repairs are noted in ticketing systems
• Other duties as assigned by Depot Team Lead

Qualifications:

• Associates Degree in computer science or related field
• A+ certification or pursuing A+ certification is a plus
• Once A+ certification is acquired, the candidate will also be required to get Lenovo, Dell, and HP certifications field
• 1 – 2 years experiences troubleshooting computers
• 1 – 2 years experiences taking computers apart and putting it back in working condition
• Must be organize and attention to detail
• Needs to have reliable transportation

Company Description

Virtucom is a full service technology solutions provider for K-12 public and private schools. Started in 1995, Virtucom serves small schools and large districts by managing their Information Technology (IT) infrastructure. Headquartered in Atlanta, Georgia, we support over 1,000 elementary and secondary institutions throughout the Southeastern U.S.

Work location: Norcross, GA