Regional Vice President of Operations-Dallas TX

Overview:

Be proud of where you work. Walden Security is one of the nation's largest privately-held security companies, providing a range of security services for commercial high rises, residential communities, manufacturing facilities, government buildings, automakers and more. We believe that people come first, and that investing in our employees is one of the most important aspects of business. And now we want you to join our team.

Walden Security is actively seeking a Regional Vice President of Operations for our Dallas TX Branch.

Responsibilities:

• Directs and coordinates promotion of security services performed to develop new markets, increase share of market, and obtain strong competitive position in market.
• Manages security operations business plans to include all contract requirements, labor hours and image
• Focus on client retention and business development - meets with clients regularly, listens to issues, provides security and technical expertise and solutions.  Ensures complete customer satisfaction.
• Reviews service and operating reports and directs the resolution of operational, service, and maintenance problems to ensure minimum costs and prevent lost coverage.
• Ensures all contractual obligations are met, including coverage of all scheduled hours with a minimum of unbilled overtime.
• Ensures successful implementation of new contract start-up, including personnel requirements, training, subcontracting, and equipment needs.
• Coordinates all operating activities with all other functions of the organization to obtain optimum service and utilization of human resources and equipment; creates action plans around key problem areas and constraints.
• Manages operating budget and identifies areas in which reductions can be made.  Ensures all established costs, quality and delivery commitments are met.
• Confers with branch and corporate personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required.
• Promotes organization in industry meetings as appropriate and attends trade associations.
• Partners with HR to develop and mentor management team and ensure thorough training of all assigned employees in the areas of client, company, government, and customer policies, procedures and regulations. 
• Manages staff to promote effective functioning of branch.

Qualifications:

Education and/or Experience:  Bachelor's degree or equivalent combination of education and experience.  5 - 7 years related experience in a service industry, to include management and sales. Security industry experience preferred, but not required.

Language Skills:   Must have the ability to read, write, speak, and understand the English language.  Must have excellent oral and written communication skills

Certificates, Licenses, Registrations:  CPP (Certified Protection Professional) preferred, but not required

Other Qualifications:  Intermediate to advanced computer skiils, including Microsoft Office products.

Ability to pass a drug screen and criminal background check.  Must be available for travel and on-call hours
Physical Demands:  The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• EOE/AAP/Minorities/Females/Vet/Disabled
• VEVRAA Federal Contractor

Company Description

Amy and Michael Walden started Walden Security twenty-five years ago with just a business card and a handshake. Today, we are one of the nation's largest privately-held security companies, providing a range of security services for a diverse roster of commercial and government clients.

At Walden Security, we are proud of our reputation as a premier security services provider. Our growth has been a direct result of our belief that people still do business with people, not companies. As an independent, family-owned company, we don't answer to shareholders or umbrella corporations. We only answer to our clients, our employees, and our unwavering commitment to every post under our protection.

Our Mission
Walden Security exists to provide the best possible contract security services to clients, and to train our security officers so that we may...
Continue to provide the very best contract security officer in the industry; Expand our marketplace, through a team effort that promotes excellence, teamwork, training, and innovation; Inspire confidence and trust among our officers, our clients, and our community; Deliver maximum value at a reasonable profit; and Set the standard by setting the example.

Work location: Dallas, TX